Senior Manager – Airport Operations DevOps

at United Airlines, Inc.
Published February 13, 2024
Location Chicago, IL
Category All Jobs  
Job Type Full-time  



There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Key Responsibilities:

United is seeking a Sr. Manager - DevOps that is experienced and highly skilled to help expand and reinforce cloud deployment processes for collections of applications migrating to Cloud using robust DevOps Techniques. Requires experience in full stack applications with cloud native and hybrid application tech stack. Unapproaches the DevOps mentality to shape and lead infrastructure and full lifecycle, automated, product delivery solutions. Applies knowledge and extensive experience in software development, systems administration, development operations, performance monitoring / reporting, and Agile to build high-performance, scalable solutions for Airline Operations teams. Will be leading DevOps initiatives and developing systems and software to create automated build environments, and full Continuous Integration / Continuous Deployment solutions. Proficient in configuration management and infrastructure as code are key to the success of this role. Will work well in Agile environments and have vast hands-on experience with DevOps and full lifecycle ALM tools, including administration, configuration, development and deployment.

Represent Adaptavist as a Subject Matter Expert and guide Airline Operations teams to success. Must apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve issues, opportunities or problems in order to improve the benefit of IT and Business investments."

  • Own the technical Vision, Design & Architecture of our DevOps Platform & Methodology
  • Lead and manage highly motivated DevOps engineers under multiple Airline Operations teams and help multiple teams to adapt to continuous build, inspection, testing and deployment Using
  • DevOps and DevSecOps strategies
  • Lead our 8-12 Core Support Contractors
  • Provide operational support for the critically important Tier 1 Airline Operation applications as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions
  • Participate in all aspects of DevOps Engineering and promote industry standard methodologies in DevOps Engineering
  • Help to configure DevOps stack with regards to performance monitoring, analytics, and audit-ability with hands on coding and oversight ensuring things are run right
  • Evaluate gaps in related to DevOps standard processes
  • Develop and maintain installation, configuration and operations procedures as per the new emerging industry standard standards
  • Be the leader in the industry and have a pulse of innovation and sharing with other teams
  • Work with the Development, project/product management organizations to align projects, releases, patches, and other efforts Implement automation tools and frameworks (CI/CD pipelines)

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!


What's needed to succeed (Minimum Qualifications):

  • Bachelor's degree in Computer Science, Engineering, or relevant filed is required
  • 10 + yrs of experience in DevOps Architecture with CI/CD, Scripting with AWS, Azure or IBM Bluemix Cloud
  • Implementation experience of CI/CD for projects/platforms on both on-prem and Cloud or Hybrid
  • Implementation experience of DevOps pipelines with reusability and reliability
  • Successful in spinning up Cloud environments with Infrastructure as Code
  • Implementation of DevSecOps Pipelines
  • Successful track record of delivering AWS EKS environments and CI/CD pipelines for critical applications
  • Excellent down time management of Production sites in DevOps role during deployments
  • Successful implementation of Trunk Based Development and single click deployments with rolling updates and achieved zero downtime
  • Showcase strong mentoring skills to lift other team members in various Technical concepts and Automation approaches
  • Experienced in Harness tools
  • Have code on GitHub for personal or public open-source projects (attach links!)
  • Proficient with Kubernetes and cloud native architectures also writing python and PowerShell scripts in filling gaps in automation workflows
  • Design and Implementation of CI/CD pipelines for diverse range of Tech stacks using diverse range of tools
  • Strong Analytical and problem-solving skills and open and quick in learning and adapting to newer technologies, different tools and frameworks
  • Need to have excellent oral, written communication and inter-personal skills
  • Should be Conversant in techno-functional knowledge on multiple platforms viz., DevOps tools, with vertical domain expertise in Trading, Airlines, Banking and Data Analytics, Data Warehousing and Product life cycle
  • Must possess good organizational ability and comfortable working independently as well as in teams
  • Demonstrate exceptional knowledge of:SDLC processes, inputs/outputs, standards and processes on DevOps Implementations
  • DevOps methodologies, software design and design patterns, integration standards as well as its applicability at coding and testing cycles
  • DevOps engineering and DevSecOps standard methodologies such as: versioning and versioning control, software packaging and software release management, Securing application, Quality Gating and
  • Automation with Zero Touch Deployment
  • Ability to clearly articulate design and implementation choices Continuous integration tools such as Harness TeamCity, Jenkins, or similar
  • Scripting (Bash, Python, Pearl) skills for monitoring and automation
  • Demonstrate proficient knowledge of application architecture and architecture constructs as it connects to the enterprise architecture and industry standard practices
  • Strong oral and written communication skills
  • Strong project organizations skill, including prioritization, planning and organization
  • Able to work and lead distributed teams (on shore and off)
  • Proficient at architecting systems following the prescribed technology policies or architectural footprint
  • Proficient at working problems of high complexity, Large size scope
  • Must be legally authorized to work in the United States for any employer without sponsorship

What will help you propel from the pack (Preferred Qualifications):

  • Certifications are plus
  • Prior Experience in Airport Operations and an understanding of how Airline Operations work

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [Click Here to Email Your Resumé] to request accommodation.

Only registered members can apply for jobs.